alaska airlines customer service agent interview

I had two hours to wait but it wound up being closer to three as I was one of the last ones. Prospective flight attendants apply online and if they are selected move on to a phone interview.

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Describe a time you went above and beyond for a customer top question.

. Shared on September 27 2019. The process was very comfortable and easy. When you apply for a flight attendant interview you may be requested to do a video interview.

The ability to legally work in the United States. They asked a series of six questions and I was able to re-record my responses as many times as I needed to. As a member of the passenger service team this individual contributor role responds to guest inquiries and performs various tasks in ticketing check-in and boarding areas.

I did the video interview over the weekend and got a call the following Monday to do the phone interview on Thursday. I previously worked for Alaska Airlines in a different department and LOVED my job the company and the people I worked with. Customer Service Agent Current Employee - Portland OR - December 6 2021.

It starts with a few presentations with QA then there is a group activity then they ask you to wait around until your interview time. Call Center Representative Former Employee - Phoenix AZ - July 28 2016. Applicants get only 2 minutes to answer each question with 30 seconds between.

I had two hours to wait but it wo. The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines AS. In this article were going to cover the 18 most common flight attendant interview questions from airlines like.

Shared on January 13 2018 - Customer Service Agent - Phoenix AZ Read more about the interview process at Alaska Airlines Customer Service Representative Interview questions at. The hiring process at Alaska Airlines takes an average of 32 days when considering 681 user submitted interviews across all job titles. Mandatory overtime and short staff make it very hard.

I fly to the west coast from Chicago pretty often so I decided to sign up for their credit card because the mileage benefits seemed great. This question lets the interviewer know how well you think on your feet and how great your customer service skills are. Candidates applying for Customer Service Representative had the quickest hiring process on average 9 days whereas Flight Attendant roles had the slowest hiring process on average 46 days.

Its a company I have always felt proud of to be a part of my history I hope it will be once again. Delta American Airlines United Airlines Southwest Alaska Airlines Air Canada Avianca This includes behavioral and situational interview. This job is good for people who can handle rude customers and are able to stand all day.

In fact learning to serve customers in flight only accounts for a fraction of the six-week training every new Alaska flight attendant goes through. Alaska Airlines Customer Service Agents CSAs Check-in passengers from around the world handle baggage from suitcases to surfboards make gate announcements and answer a lot of questions. Axl S Hired at Alaska Airlines The access to scenarios and all the questions was very helpful.

Mar 30 2022 Interview Info Interview Questions Answers Sim Scenario. Phone interview then an in person. Training is a week in Seattle used to be 10 days then OJT at your station.

2 years of customer service experience. High school diploma or GED. For the Alaska Airlines Video interview Questions.

Think safety followed by customer service. First you are emailed a link to complete a video interview via HireVue that runs through a couple questions about the company and your situational responses various customer service examples then you do a quick phone interview mostly a vetting to make sure youre interested in applying for the job where you set up the F2F interview at one of Alaskas hub. Customer Service Agent Interview.

Passenger Service Agent Interview. This may seem like a dumb question but are Alaska Airlines miles only redeemable on Alaska Airlines flights. I love the quality of service that they expect their on time flights and safety records.

Flight benefits bad pay fun work. Must be fluent in English. Interview questions and answers ebook.

I didnt do a lot of. Getting the right answers for your airport customer service agent interview questions is the first step. Here is a list of the requirements for Delta Airlines according to Alaska Airlines.

Read 116 Interview Experiences for Alaska Airlines from other Pilots. It starts with a few presentations with QA then there is a group activity then they ask you to wait around until your interview time. I interviewed at Alaska Airlines Portland OR in Feb 2022.

Flight benefits are cool especially good for people with lots of kids. You are told soon after your interview if you got an. Our Concierges create remarkable experiences for lounge guests with their welcoming personalities and can-do attitudes.

Finding work in customer service is not terribly difficult but if you want to secure the job with the very best in the airline industry you must do well in your interview. What candidates say about the interview process at Alaska Airlines. Well it was years ago but there will be some general situational questions asking what you would do in those situations.

Great company poor working conditions. I interviewed at Alaska Airlines Sacramento CA in Jul 2017. Answered September 27 2019.

Its been a long time but for me it was a cattle. Must be 21 years of age. After passing the phone interview candidates continue on to an in-person interview.

I hope you can land your job as a customer service agent and start making a difference in peoples days when they travel. Posted by 7 days ago. It definitely helped me to prepare for my interview.

This is a union represented position. Hiring event started at 730. Be able to reach 80 vertical inches approx.

I wanted to get back working with Alaska when I moved to Phoenix but I had no idea what I was in for. Hiring event started at 730. After submitting my résumé an application I was invited to submut a video interview.

Applied online after two days i received an email inviting me to do the video interview. According to our research hiring managers at Alaska Airlines ask soft skills interview questions 21x more than at other companies.

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